Return and refund policy

Due to the nature of our products, we do not accept returns or exchanges, including for reasons of personal preference. Opened packaging cannot be accepted for return.

Damaged items

Returns are accepted only if your order arrives damaged. In that case, the return is free of charge for you. Please email us at info@nooria-swiss.com or use our contact page, including your order number and photos of the damage, and we will arrange the next steps.

Refunds

Approved refunds are issued to the original payment method. Processing times depend on your bank or card provider.

Questions

For any questions about this policy, please email us at info@nooria-swiss.com or use our contact page.